From the very beginning, our primary focus has been providing the best work atmosphere for our staff and enhancing their rights to a fulfilling and rewarding life both within and outside of work, without offsetting this against the needs of our service users and various stakeholders. With this key principle, we have developed strong relationships with our staff and team members. Adding an industry leading level of continuous in-house training, we have been able to provide a consistent excellent level of service whilst avoiding the high levels of staff turnover which is often found within the care/support sector.

We are consistently looking for experienced and non-experienced care assistants and support workers throughout Greater Manchester, Liverpool and the West Midlands to join our ever-growing team. We are looking for people with a passion for care, people who put empathy, dignity and respect into the heart of everything they do and individuals who are always ready to learn and grow!

We have an ethos of continuous improvement and pride ourselves on being up to date and compliant with national standards of health and social care recruitment and best practices. The IdeosCare team will always make provisions to attend national meetings and conferences and share the knowledge we gain with our staff and customers – many of whom reciprocate. This ensures we are always at the leading edge of knowledge in our sector. This is in addition to regular intensive knowledge checks and assessments.

We see our working relationship with our customers as a partnership which is built on honesty, trust, hard work, continues training and compliance. From our first meeting with your team, we will aim to understand your working environment asking the necessary questions to fully meet the needs of your team and residents.

Our staff come to us with different experiences and skills which need to be matched to the roles given to us by our customers. We make sure that our staff member can handle the profile and specific needs of your residents. This ensures that our staff are aligned with the specific individual requirement from the moment they arrive!

Feedback from you and our staff member is critical to ensure we are finding the best match. You will find that we ask for feedback on each new member of staff supplied – and give you the feedback from our staff. We never take our selection of staff as given – we need your feedback. This is how we ensure that our service constantly improves to meet your needs.The proof of our ‘perfect fit’ ethos is in our customers coming back to us time and time again, knowing and requesting IdeosCare staff on first name terms and IdeosCare being able to fill required shifts at short notice without compromising on quality.